If not, read on for more information (and reassurance!) about the factory reset process.ĭon’t Fear The Reset: Your Content’s Safe In The Cloud Sometimes just unplugging the device, waiting 15 seconds and plugging it back in will do the trick. Just as with so many other tech devices, a device reset will clear those droppings away and get your device back to normal. Data droppings are leftover bits of data from processes that didn’t complete properly, or from processes that store temporary files and fail to delete them completely. Post Publication Date: 9/28/18 – When your Echo, Dot, Show or other Alexa device is misbehaving, an Alexa device reset fixes many issues and won’t delete content the way resetting a smart phone or other tech device can because all your content (music, audiobooks, game skill progress, etc.) is stored in Amazon’s cloud servers.Īn Alexa device can start acting up just like any other tech device, and often for the same reasons: what we techie types call “data droppings”.
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